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Merchandise
MCSnetZone wants to be your partner to develop communications solutions
that increase your competitiveness and add value to your business. MCSnetZone
is a full-service telecommunications and data systems store with access to
endless delivery points in North America and world-wide!
"All equipment offered "factory new"....no used or
refurbished equipment is sold in the MCSnetZone, unless clearly stated
refurbished or previously owned (used). Any used equipment is in working
condition, fully functional and sold "as is" with no warranty."
MCS can be contacted by telephone, fax machine, E-mail
or the U.S. Postal Service (snail mail). Please feel free to contact us for
all your communications needs. We are available from 8:00 a.m. - 5:00 p.m.
(+) eastern standard time. See contact info to the below.
Support Methods
| E-Mail: |
service@mcstel.com |
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| Toll Free: |
800-247-1002 |
| Phone: |
609-859-1000 |
| Fax: |
609-859-1005 |
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| Mail: |
MCS Business Telephone & Data Systems
MCS Business Center
127 Red Lion Road
Southamtpon, NJ 08088 |
Delivery
Orders received are shipped the same or next business day provided the item/s
ordered are in stock and payment methods are in order. We make every effort to identify on the web site items
that are special order, currently backordered to us or ship from the manufacturer, and these
items may take several weeks for delivery. The method you choose for shipping
will determine the cost and estimated delivery time.
Out of Stock
Merchandise that we are no longer able to get may remain on the web site for informational purposes
when sold out or discontinued. Items available but not currently in stock generally take
2 weeks for shipment from the manufacturer. We endeavor to always identify
such items on the web site as requiring more time for delivery. However,
it is always possible that a sudden burst of orders will leave us out of
stock just as your order arrives. In such cases, we will promptly notify
you by e-mail that the item is back ordered and give you an estimated delivery
time. Of course, you may cancel such an order with no penalty if you are
unwilling to wait.
No Minimum Order Policy
We will ship any item you wish. Please be advised that there is a minimum
handling charge of $8.95 on all orders that will be added to your bill at
the time of shipment.
International Orders
All International Orders are accepted by fax at 609-859-1005, email with
a member of the Internet Services Team or by telephone at 609-859-1000 ext
#126. International Orders must be paid in US$'s (United States Dollars)
and paid by wire transfer, IN ADVANCE. MCSnetzone wire transfer details will
be forwarded at the time of the transaction. (Please note there will be a
$50 minimum wire transfer fee.) The only exception to this policy is for
credit pre-approved with bank or cashiers check that have cleared. The estimated
cost of shipping can range from $100 - $300 or higher, plus any additional
expenses, and we will email you a confirmed total, as it might be more or
less dependant upon your specific order. Yahoo! automatically defaults international shipment costs at $100.00 and this amount is subject to change dependent upon shipping method and country. The most commonly used shipment methods is UPS Worldwide Express for international orders. Custom duties, clearance, and taxes
are the recipients responsibility.
Taxes
Purchases made in New Jersey will be taxed at 7% on the purchase price. All
other state, county, city, town or municipality sales taxes or use fees are
the purchasers sole responsibility. |
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Credit Cards:
We accept Visa, MasterCard, Discover, and American Express. Please be sure
to provide the exact shipping AND billing address and telephone number that your credit
card issuer has on file for you. Incorrect or incomplete information will cause a delay
in processing your order.
If you are shipping to an alternate address OTHER than your billing address,
we require that the alternate address be registered with your credit card
company. You can easily do this by calling the toll free number on the back of your
credit card. This process is to protect YOU, our customer, through our fraud prevention policies,
and to minimize order processing delays.
Bank Checks, Cashier Checks and Company
Checks:
We accept bank checks, cashier's checks and company checks in U.S. Dollars
only. Orders are processed after the funds have cleared. We cannot guarantee
the price and availability of a product by the time funds clear for payment.
We reserve the right to charge a fee on all returned checks.
For all orders: We will send you an e-mail once your
order is shipped containing your tracking number. For your protection, in
the event you are having the order shipped to an address other than the billing
address, it is our policy that the shipping address be notated as an alternate
address with the bank that issued your credit card. Our policy also states
that on orders with a value of $1500.00 or more, on MasterCard, Visa, or
Discover, that you contact the issuing bank and let them know that you placed
an order with MCSnetZone, and the amount of the charge. This is known as
notating your account.
Please remember that these processes are necessary for "YOUR CREDIT
CARD PROTECTION".
FRAUD BY CREDIT CARD, FALSE NAME or
ADDRESS
It is a violation of the law to place orders under a false name or with an
invalid credit card. Fraudulent ordering at MCSnetZone will be prosecuted
to the full extent of the law. Please be aware that even if you do not provide
MCSnetZone with your real name or location, your Web Browser transmits a
unique address, which can be used by law enforcement officials to identify
and locate you. Both the FBI and US Secret Service are responsible for
investigating Internet Fraud.
Returns
All returns are subject to approval by MCSnetZone. Please contact our offices within 30 days of your order date to begin the return process.
Certain hardware items including, but not limited to, headsets (including headset amplifiers, cords and accessories) and all special order items may ONLY be returned for replacement and are considered non-refundable due to manufacturers policy.
A restocking charge up to 25% of purchase price will be charged to your account for non-defective product. Restocking fees are charged to offset actual costs of repackaging, restocking & administration incurred. Products returned for any reason other than Dead on Arrival (DOA) or as defective must be in 100% resalable condition and unused, and the outer seal or seals must not have been opened or re-taped. Product boxes and manufacturer packaging that have been opened or re-taped are not eligible for return and will be refused by MCSnetZone and returned to the customer at the customer’s expense.
Incomplete returns will result in a delay of your refund, an additional restocking fee, and possibly a refusal of your return. Shipping, handling and insurance charges are not refundable. The customer is responsible for shipping charges and insurance on all return shipments. Delivery confirmation and insurance is highly recommended when returning merchandise. Beyond 30 days of purchase you must contact the manufacturer directly. When clicking the "Place Order" button in the shopping process, customers agree to this return policy.
Warranty/Disclaimers
All products are covered by the manufacturer’s
warranty against defects. If an item proves to be defective within 30 days
from the date of your invoice, you can exchange that item, according to the
terms of the MCS netZone return policy. DISCLAIMERS. The materials accessible
from or on this Web Site are provided "AS IS", and MCS expressly disclaims
any implied or express warranties or conditions of any kind, including warranties
of merchantability, fitness for a particular purpose or non-infringement
of intellectual property relating to such materials.In no event shall MCS
be liable for any damages whatsoever, including (without limitation) special,
indirect, consequential or incidental damages, including, without limitation,
damages resulting from use or reliance on the information presented, loss
of profits or revenues, or costs of replacement goods. Although MCS has attemped
to provide accurate information on this Web Site as a service to its users,
MCS assumes no responsibility for, and makes no representations with respect
to, the accuracy of the information. MCS may change the products or pricing
mentioned on this Web Site at any time without notice. When clicking the "Place Order" button in the shopping process,the customer agrees to the Warranty and Disclaimer information stated here.
Legal Information
All information and graphics appearing on these pages
is copyright protected by either the manufacturer of the goods displayed,
stock photo agencies or by MCSnetZone.com. All rights reserved.
If you need support with any aspect of this site, our
products, or your order, please use one of the methods below to contact
us. When clicking the "Place Order" button in the shopping process, the customer agrees to the stated legal information. MCSnetZone strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, and any other product-related information contained herein or referenced on our website. Due to human error and other determinates MCS cannot guarantee that all information listed is entirely accurate, complete or current, nor can MCS assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, MCSnetZone has the sole discretion to have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. |
Store Policies
